Even though you can't come to the library, there are many ways we can still help you with your reference needs! Whether it's research, citation, or you just need help accessing a database, we're here to help you!
Here are a few of the things we can help you with:
While our librarians know a lot of stuff, there are a few things we can't help you with:
These services are for current Lone Star College Students, Faculty, and Staff. By using any of these services, you agree to these Terms and Conditions.
Have a quick question like "How do I cite an article?" or "What database should I use?" or need to report a technical issue like a database not working, try Chat Reference. This service works a lot like many popular messaging services: chat via text messages with a librarian in real time. This service is staffed by librarians throughout the Lone Star College System during the following times:
Monday: 8am - 6pm
Tuesday: 9am - 6pm
Wednesday: 9am - 6pm
Thursday: 8am - 6pm
Friday: 9am - 3pm
This service requires a modern web browser like Firefox, Chrome, or Edge.
Have a more complicate question? Perhaps you need help developing a search strategy or you've tried several databases and you are still having trouble finding articles on your subject? Send an email to NH-AskALibrarian@lonestar.edu. Hold on your account? Question about a book due date or late book fine? You can email these questions to the Library Circulation Department at email@example.com. Make sure to explain your issue in detail and a librarian from LSC-North Harris Library will reply to you with detailed instructions to help you with your problem.
Emails sent during the following times will usually get a reply within 30 minutes:
Monday - Thursday: 8am - 8pm
Friday: 9am - 3pm
Emails sent outside those times will be replied to the next business day.
Have you tried Chat Reference and Email Reference and are still having trouble? Maybe you need someone to guide you through using a database or you'd like a librarian to review your works cited page? You can schedule an appointment to virtually meet with a librarian. Using special software, librarians can walk you through accessing various library services, providing instruction via audio while showing you by sharing images from their computer.
This service is for current students of Lone Star College. You will be asked to provide your myLoneStar email address and Student ID Number at the start of the meeting. Because this service uses video and audio, you must have a stable, high-speed internet connection and a computer equipped with a microphone. If this is your first time using this service, please visit our support page for information on installing the meeting software: https://nhresearch.lonestar.edu/VirtualReference/Software